Effective Date: August 2, 2026
1. Introduction
At Fix Land, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with the Services offered on www.fixland.ca. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.
2. Information We Collect
We collect:
- Personal information: Name, email address, phone number, and any other details you voluntarily provide (e.g., when requesting a quote, submitting a project inquiry, or contacting support).
- Project-related information: Details about your property, preferred services, and specifications.
- Usage information: Technical data (e.g., IP address, browser type, pages viewed) collected via cookies and analytics tools.
3. How We Use Your Information
- To provide and improve our Services;
- To respond to your inquiries and process project requests;
- To communicate with you about projects or updates;
- For internal business purposes, including analytics and site improvement; and
- To comply with legal obligations.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Authorized subcontractors or service providers (bound by confidentiality);
- Legal or regulatory authorities if required by law; and
- Third-party service providers (e.g., analytics or payment processors) who agree to protect your data.
5. Your Rights
Under PIPEDA, you have the right to:
- Access your personal information;
- Request correction of inaccurate information; and
- Withdraw consent or object to certain uses.
To exercise these rights, contact our Privacy Officer at privacy@fixland.ca or support@fixland.ca. We will respond within a reasonable timeframe.
6. Security
We use reasonable security measures to protect your information, including encryption, secure servers, and access controls. However, no system is completely secure.
7. Retention
We retain your personal information only as long as necessary for the purposes stated or as required by law.
8. Cookies and Tracking
Please refer to our separate Cookie Policy for details on how we use Cookies.
9. Children’s Privacy
The Services are not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the latest revision appears at the top. Continued use after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy or our handling of personal information, please contact our Privacy Officer at privacy@fixland.ca or support@fixland.ca.